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USA
Operational
Core App
Operational
API
Operational
Batch Data Process
Operational
Track & Trigger
Operational
OptiPromo
Operational
Campaigns Channels
Operational
Salesforce Marketing Cloud (Exact Target)
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Others (API)
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Optimobile
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Personalize
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Gamify
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Auth0 User Authentication
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Auth0 Management API
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Auth0 User Authentication
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Auth0 Management API
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SendGrid API
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SendGrid Email Activity
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SendGrid API v3
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SendGrid API v2
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SendGrid SMTP
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SendGrid Marketing Campaigns
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
US | Scheduled Database Infrastructure Maintenance Aug 23, 2026 06:00-18:00 UTC
We will be performing scheduled infrastructure maintenance in the Optimove US region.
This is not a continuous outage for the full window - interruptions are brief and staggered across tenants as the maintenance progresses.
What to expect:
The maintenance window is up to 12 hours, but impact per customer is brief. As each server is maintained, the affected tenant may experience up to 5 minutes of interruption.
During that short interruption:
- The Optimove user interface may be temporarily unavailable
- API requests to retrieve information may fail or time out
- Additionally, some campaigns scheduled or triggered during the maintenance window may be delayed. - - Any campaigns that do not complete during the impacted window are expected to process automatically once the maintenance is complete.
Recommendation:
For API integrations, please ensure your requests include standard retry handling so any brief interruption is retried automatically. We also recommend avoiding time-sensitive, UI-dependent work during the maintenance window where possible.
No action is required from customers. We will provide updates when the maintenance begins and when it is completed.
Posted on Aug 16, 2026 - 09:51 UTC
This is not a continuous outage for the full window - interruptions are brief and staggered across tenants as the maintenance progresses.
What to expect:
The maintenance window is up to 12 hours, but impact per customer is brief. As each server is maintained, the affected tenant may experience up to 5 minutes of interruption.
During that short interruption:
- The Optimove user interface may be temporarily unavailable
- API requests to retrieve information may fail or time out
- Additionally, some campaigns scheduled or triggered during the maintenance window may be delayed. - - Any campaigns that do not complete during the impacted window are expected to process automatically once the maintenance is complete.
Recommendation:
For API integrations, please ensure your requests include standard retry handling so any brief interruption is retried automatically. We also recommend avoiding time-sensitive, UI-dependent work during the maintenance window where possible.
No action is required from customers. We will provide updates when the maintenance begins and when it is completed.
Posted on Aug 16, 2026 - 09:51 UTC