All Systems Operational

Europe Operational
90 days ago
99.99 % uptime
Today
Core App Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Batch Data Process Operational
Track & Trigger Operational
90 days ago
99.99 % uptime
Today
OptiPromo Operational
90 days ago
100.0 % uptime
Today
USA Operational
90 days ago
99.99 % uptime
Today
Core App Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Batch Data Process Operational
Track & Trigger Operational
90 days ago
99.99 % uptime
Today
OptiPromo Operational
90 days ago
100.0 % uptime
Today
Campaigns Channels Operational
90 days ago
100.0 % uptime
Today
Exact Target (Salesforce Marketing Cloud) Operational
Acoustic (SilverPop) Operational
Optimail Operational
90 days ago
100.0 % uptime
Today
Facebook Operational
Google Operational
TextLocal Operational
Bronto Operational
Criterio Operational
Emarsys Operational
Responsys Operational
Optipush Operational
DynamicMail Operational
XtremePush Operational
Others (API) ? Operational
90 days ago
100.0 % uptime
Today
Optimobile Operational
90 days ago
100.0 % uptime
Today
Auth0 User Authentication Operational
Auth0 Management API Operational
Auth0 User Authentication Operational
Auth0 Management API Operational
SendGrid API Operational
SendGrid Email Activity Operational
SendGrid API v3 Operational
SendGrid API v2 Operational
SendGrid SMTP Operational
SendGrid Marketing Campaigns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 30, 2025

No incidents reported today.

Apr 29, 2025

No incidents reported.

Apr 28, 2025

No incidents reported.

Apr 27, 2025
Completed - The scheduled maintenance has been completed.
Apr 27, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 12:00 UTC
Scheduled - Optimove SFTPGo infrastructure in the EU is getting updated.
During this upgrade, Optimove SFTPGo - File loading might not be available for up to 10 minutes.

Apr 20, 09:02 UTC
Completed - The scheduled maintenance has been completed.
Apr 27, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 06:00 UTC
Scheduled - Optimove Dynamic Mail infrastructure is getting updated.
Possible impact during this upgrade:
* Users will not be able to log in to the Creator
* Admin users will not be able to create/edit/delete users
* Users will not be able to create/edit/delete components
* Cron processes will not run and will not update the components. Components dependent on Crons to be updated would not be updated. Examples like: countdown timer, news ticker, weather, and webscrape
* Creator will not be able to display any components.

Apr 20, 08:55 UTC
Completed - The scheduled maintenance has been completed.
Apr 27, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 06:00 UTC
Scheduled - Optimove SFTPGo infrastructure in the US is getting updated.
During this upgrade, Optimove SFTPGo - File loading might not be available for up to 10 minutes.

Apr 20, 09:01 UTC
Apr 26, 2025

No incidents reported.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025
Completed - The scheduled maintenance has been completed.
Apr 20, 08:28 UTC
Scheduled - Effective November 18th, 2024, Optimove will discontinue support and sunset the service for API integrations utilizing the username and password login method as we shift to only support API Key authentication.

We recommend creating and implementing API Keys for all integrations by 1st October to ensure seamless functionality and support.

More information is available at: https://developer.optimove.com/docs/generating-api-keys-1

Jul 28, 09:38 UTC
Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.