All Systems Operational

Uptime over the past 90 days. View historical uptime.
Europe Operational
90 days ago
100.0 % uptime
Today
Core App Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Batch Data Process Operational
Track & Trigger Operational
90 days ago
100.0 % uptime
Today
OptiPromo Operational
90 days ago
100.0 % uptime
Today
USA Operational
90 days ago
100.0 % uptime
Today
Core App Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Batch Data Process Operational
Track & Trigger Operational
90 days ago
100.0 % uptime
Today
OptiPromo Operational
90 days ago
100.0 % uptime
Today
Campaigns Channels Operational
90 days ago
100.0 % uptime
Today
Exact Target (Salesforce Marketing Cloud) Operational
Acoustic (SilverPop) Operational
Optimail Operational
90 days ago
100.0 % uptime
Today
Facebook Operational
Google Operational
TextLocal Operational
Bronto Operational
Criterio Operational
Emarsys Operational
Responsys Operational
Optipush Operational
DynamicMail Operational
XtremePush Operational
Others (API) ? Operational
90 days ago
100.0 % uptime
Today
Optimobile Operational
90 days ago
100.0 % uptime
Today
Opti-X Operational
90 days ago
99.92 % uptime
Today
User Interface Operational
90 days ago
99.69 % uptime
Today
Smart Campaigns Operational
90 days ago
100.0 % uptime
Today
Smart Search Operational
90 days ago
100.0 % uptime
Today
Recommend service Operational
90 days ago
100.0 % uptime
Today
Auth0 User Authentication Operational
Auth0 Management API Operational
Auth0 User Authentication Operational
Auth0 Management API Operational
SendGrid API Operational
SendGrid Email Activity Operational
SendGrid API v3 Operational
SendGrid API v2 Operational
SendGrid SMTP Operational
SendGrid Marketing Campaigns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

EU | Maintenance | Batch process Oct 27, 2025 10:00-11:00 UTC

Optimove infrastructure is being updated to enhance reliability.

During this upgrade, some Optimove Batch services will have degraded performance for up to 20 minutes, leading to possible delays in completing the batch process.
Posted on Oct 06, 2025 - 06:45 UTC

US | Maintenance | Batch process Nov 3, 2025 10:00-11:00 UTC

Optimove infrastructure is being updated to enhance reliability.

During this upgrade, some Optimove Batch services will have degraded performance for up to 20 minutes, leading to possible delays in completing the batch process.
Posted on Oct 06, 2025 - 06:46 UTC
Oct 18, 2025

No incidents reported today.

Oct 17, 2025

No incidents reported.

Oct 16, 2025
Optimail Campaign Delivery Delays
Resolved - Our engineering team has confirmed that the issue affecting Optimail campaign sending has been fully resolved. All services are now operating normally, and campaign deliveries have returned to expected performance levels.
Oct 16, 17:17 UTC
Monitoring - Our engineering team identified the root cause of the issue affecting Optimail campaign sending and implemented a fix. Affected campaigns are now being delivered, and we should no longer be experiencing delays. We will continue to monitor system performance.
Oct 16, 16:59 UTC
Investigating - Some customers sending Optimail marketing campaigns may have experienced delays.
Campaigns are sending now, and we’re continuing to monitor progress.
Oct 16, 16:49 UTC
Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025
Optimove Site - Target Groups - Long loading time for pages related to Target Groups
Resolved - The issue affecting loading time for Target Group-related pages has been resolved. Functionality is now working as expected.

Campaign execution, daily processes, and API access remained fully functional and unaffected throughout the incident.

Thank you for your patience while our teams investigated and monitored this incident.
Oct 7, 17:29 UTC
Monitoring - We have implemented a fix for the issue and are observing much faster loading times of Target Group-related pages in Optimove UI.

Campaign execution, batch update processes, and API access remain fully functional and unaffected.

We will continue to monitor the situation closely and provide a final update once the incident is fully resolved.
Oct 7, 13:28 UTC
Identified - We identified the root cause for the extended opening time for Target Group-related pages in Optimove UI.

We are currently working on mitigating the cause of the issue with top priority.

More updates will be provided as we learn more.
Oct 7, 12:23 UTC
Investigating - We are currently investigating an issue affecting the Optimove site.
Multiple pages that are related to Target Groups have a long loading time for some tenants.

Affected pages: Manage Target Groups / Target Group Discovery / Customer Explorer

This incident is limited to UI and site functionality. Campaign execution, daily processes, and API access remain fully functional and unaffected.

We will provide updates as we learn more.
Oct 7, 09:34 UTC
Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

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