All Systems Operational

Uptime over the past 90 days. View historical uptime.
Europe Operational
90 days ago
100.0 % uptime
Today
Core App Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Batch Data Process Operational
Track & Trigger Operational
90 days ago
100.0 % uptime
Today
OptiPromo Operational
90 days ago
100.0 % uptime
Today
USA Operational
90 days ago
100.0 % uptime
Today
Core App Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Batch Data Process Operational
Track & Trigger Operational
90 days ago
100.0 % uptime
Today
OptiPromo Operational
90 days ago
100.0 % uptime
Today
Campaigns Channels Operational
90 days ago
99.99 % uptime
Today
Exact Target (Salesforce Marketing Cloud) Operational
Acoustic (SilverPop) Operational
Optimail Operational
90 days ago
100.0 % uptime
Today
Facebook Operational
Google Operational
TextLocal Operational
Bronto Operational
Criterio Operational
Emarsys Operational
Responsys Operational
Optipush Operational
DynamicMail Operational
XtremePush Operational
Others (API) Operational
90 days ago
100.0 % uptime
Today
Optimobile Operational
90 days ago
99.99 % uptime
Today
Opti-X Operational
90 days ago
99.99 % uptime
Today
User Interface Operational
90 days ago
100.0 % uptime
Today
Smart Campaigns Operational
90 days ago
100.0 % uptime
Today
Smart Search Operational
90 days ago
100.0 % uptime
Today
Recommend service Operational
90 days ago
99.98 % uptime
Today
Auth0 User Authentication Operational
Auth0 Management API Operational
Auth0 User Authentication Operational
Auth0 Management API Operational
SendGrid API Operational
SendGrid Email Activity Operational
SendGrid API v3 Operational
SendGrid API v2 Operational
SendGrid SMTP Operational
SendGrid Marketing Campaigns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

EU - Batch Update process - ETL - Infrastructure Maintenance Dec 15, 2025 13:30-15:30 UTC

Optimove ETL infrastructure is getting updated.
During this upgrade, Optimoves ETL stage in the batch process will have reduced performance.

Some tenants might experience delay in batch update process completion, which could delay campaign execution by up to 2 hours ( we expect no delay ).

For more information, please reach out to our Support team at: Support@optimove.com
Posted on Nov 13, 2025 - 12:57 UTC

US - Batch Update process - ETL - Infrastructure Maintenance Dec 16, 2025 14:00-16:00 UTC

Optimove ETL infrastructure is getting updated.
During this upgrade, Optimoves ETL stage in the batch process will have reduced performance.

Some tenants might experience delay in batch update process completion, which could delay campaign execution by up to 2 hours ( we expect no delay ).

For more information, please reach out to our Support team at: Support@optimove.com
Posted on Nov 13, 2025 - 12:58 UTC
Dec 8, 2025

No incidents reported today.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025
Optimove Site - Degraded performance and loading issues in Target Groups and Web & App Activity
Resolved - This issue has been fully resolved. System performance has returned to normal. Target Groups, Web & App Activity filters, and Streams are all functioning as expected and loading quickly.

Our engineering team has confirmed the fix, and monitoring shows stable performance across all previously affected areas.

Thank you for your patience while we worked through this.
Nov 26, 20:17 UTC
Monitoring - Our engineering team has completed the changes related to the suspected root cause, and we are already seeing improved performance across the affected areas. Target Groups and Web & App Activity filters are loading faster, and overall responsiveness has improved.

We are continuing to monitor the system closely to ensure full stability. Another update will follow once everything is fully confirmed.
Nov 26, 18:59 UTC
Identified - Our engineering team may have identified the root cause of the degraded performance affecting Target Groups and the Web & App Activity filters. They are currently applying corrective steps to address the issue and restore standard functionality.

We will share another update as soon as the fix is confirmed. I appreciate your patience while we continue working on this.
Nov 26, 17:40 UTC
Investigating - Some customers are experiencing slow performance and loading issues when working in the Optimove app, particularly in Target Groups and Web & App Activity filters.

This does not affect non-UI functions such as campaign execution.
Nov 26, 17:21 UTC
Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

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