Resolved -
The issue has been successfully resolved.
However, we were unable to execute the campaign today for certain tenants who do not have the Force Run option enabled, and the scheduled time for the campaign has now passed. Should you wish to proceed with the campaign, please do not hesitate to initiate it at your convenience.
Apr 2, 21:43 UTC
Update -
We are continuing to monitor for any further issues.
Apr 2, 21:34 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 2, 21:01 UTC
Identified -
We have identified the issue impacting a specific subset of accounts and are presently engaged in recovery efforts.
Apr 2, 20:49 UTC
Investigating -
We are currently examining the elevated errors in campaign execution across multiple accounts and are investigating the issues being experienced.
Apr 2, 20:36 UTC