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USA
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Core App
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API
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Batch Data Process
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Track & Trigger
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Auth0 User Authentication
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SendGrid API
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SendGrid API v3
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SendGrid API v2
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SendGrid Marketing Campaigns
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance - SFTP File Transfer Service Sep 22, 2026 06:00-08:00 UTC
We will be performing scheduled maintenance on the SFTP file transfer service in
the Optimove Europe and USA regions.
What to expect:
No visible impact is expected. New SFTP connections are served continuously
throughout the window. Existing connections are given time to complete, so
in-flight file transfers are expected to finish normally.
In rare cases, an SFTP session may be briefly disconnected or fail to connect
during the window. If that happens, please retry the transfer.
This maintenance is limited to SFTP file transfers only. The Optimove user
interface, APIs, the daily batch data process, and campaign execution are not
affected.
Action required:
No action is required from customers. For automated SFTP integrations, we
recommend your process includes standard retry handling so any brief
interruption is retried automatically.
We will provide updates when the maintenance begins and when it is completed.
Posted on Sep 03, 2026 - 12:58 UTC
the Optimove Europe and USA regions.
What to expect:
No visible impact is expected. New SFTP connections are served continuously
throughout the window. Existing connections are given time to complete, so
in-flight file transfers are expected to finish normally.
In rare cases, an SFTP session may be briefly disconnected or fail to connect
during the window. If that happens, please retry the transfer.
This maintenance is limited to SFTP file transfers only. The Optimove user
interface, APIs, the daily batch data process, and campaign execution are not
affected.
Action required:
No action is required from customers. For automated SFTP integrations, we
recommend your process includes standard retry handling so any brief
interruption is retried automatically.
We will provide updates when the maintenance begins and when it is completed.
Posted on Sep 03, 2026 - 12:58 UTC