All Systems Operational

Uptime over the past 90 days. View historical uptime.
Europe Operational
90 days ago
99.99 % uptime
Today
Core App Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Batch Data Process Operational
Track & Trigger Operational
90 days ago
99.99 % uptime
Today
OptiPromo Operational
90 days ago
100.0 % uptime
Today
USA Operational
90 days ago
99.99 % uptime
Today
Core App Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Batch Data Process Operational
Track & Trigger Operational
90 days ago
99.99 % uptime
Today
OptiPromo Operational
90 days ago
100.0 % uptime
Today
Campaigns Channels Operational
90 days ago
100.0 % uptime
Today
Exact Target (Salesforce Marketing Cloud) Operational
Acoustic (SilverPop) Operational
Optimail Operational
90 days ago
100.0 % uptime
Today
Facebook Operational
Google Operational
TextLocal Operational
Bronto Operational
Criterio Operational
Emarsys Operational
Responsys Operational
Optipush Operational
DynamicMail Operational
XtremePush Operational
Others (API) ? Operational
90 days ago
100.0 % uptime
Today
Optimobile Operational
90 days ago
100.0 % uptime
Today
Auth0 User Authentication Operational
Auth0 Management API Operational
Auth0 User Authentication Operational
Auth0 Management API Operational
SendGrid API Operational
SendGrid Email Activity Operational
SendGrid API v3 Operational
SendGrid API v2 Operational
SendGrid SMTP Operational
SendGrid Marketing Campaigns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

US | Urgent maintenance | Batch process May 26, 2025 15:00-16:00 UTC

Optimove infrastructure is being updated to enhance the reliability of the batch process.

During this upgrade, some Optimove Batch services will have degraded performance for up to 60 minutes, leading to possible delays in completing the batch process.
Posted on May 20, 2025 - 07:12 UTC
May 22, 2025

No incidents reported today.

May 21, 2025

No incidents reported.

May 20, 2025
EU | Urgent maintenance | Batch process
Completed - The scheduled maintenance has been completed.
May 20, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 15:00 UTC
Scheduled - Optimove infrastructure is being updated to enhance reliability following recent incidents impacting the batch process.

During this upgrade, some Optimove Batch services will have degraded performance for up to 20 minutes, leading to possible delays in completing the batch process.
May 20, 07:07 UTC
May 19, 2025

No incidents reported.

May 18, 2025
EU | Urgent maintenance | Batch process
Completed - The scheduled maintenance has been completed.
May 18, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 13:00 UTC
Scheduled - Optimove infrastructure is being updated to enhance reliability following recent incidents impacting the batch process.

During this upgrade, some Optimove Batch services will have degraded performance for up to 60 minutes, leading to possible delays in completing the batch process.
May 14, 14:48 UTC
May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025
EU - Delay in Campaign execution
Resolved - This incident has been resolved.
May 14, 16:50 UTC
Monitoring - We are monitoring a fix released to address elevated errors in our Scheduled Campaign Execution.

Some tenants will experience delays in scheduled campaign execution as part of the batch process.
May 14, 14:37 UTC
EU - Batch Update Process - Delay In Data Import Leading To Delays In Campaign execution
Resolved - This incident has been resolved.
May 14, 12:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 14, 11:13 UTC
Update - The Fix is ready and is in testing stages - We expect a delivery ETA of 15 minutes that will allow our teams to restart the Batch process for impacted tenants.
May 14, 10:55 UTC
Update - We are still working on a fix. Additional updates within 20 minutes.
May 14, 10:34 UTC
Identified - The issue has been identified and a fix is being implemented.
May 14, 09:44 UTC
Investigating - We are investigating elevated errors in our batch update process. Specifically, we are facing an issue with the Data importing service on the optimove side. This is causing delays in batch data processing.

Possible impact: Some tenants will experience up to 2 hours delays in scheduled campaign execution as part of the batch process.
May 14, 09:11 UTC
May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

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