All Systems Operational
Uptime over the past 90 days. View historical uptime.
Europe Operational
90 days ago
99.98 % uptime
Today
Core App Operational
90 days ago
99.95 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Batch Data Process Operational
Track & Trigger Operational
90 days ago
100.0 % uptime
Today
USA Operational
90 days ago
99.98 % uptime
Today
Core App Operational
90 days ago
99.95 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Batch Data Process Operational
Track & Trigger Operational
90 days ago
100.0 % uptime
Today
Campaigns Channels Operational
90 days ago
100.0 % uptime
Today
Exact Target (Salesforce Marketing Cloud) Operational
Acoustic (SilverPop) Operational
Optimail Operational
90 days ago
100.0 % uptime
Today
Facebook Operational
Google Operational
TextLocal Operational
Bronto Operational
Criterio Operational
Emarsys Operational
Responsys Operational
Optipush Operational
DynamicMail Operational
XtremePush Operational
Others (API) ? Operational
90 days ago
100.0 % uptime
Today
Optimobile Operational
90 days ago
100.0 % uptime
Today
Auth0 User Authentication Operational
Auth0 Management API Operational
Auth0 User Authentication Operational
Auth0 Management API Operational
SendGrid API Operational
SendGrid Email Activity Operational
SendGrid API v3 Operational
SendGrid API v2 Operational
SendGrid SMTP Operational
SendGrid Marketing Campaigns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024
Batch Update Process - Delay in Campaign execution
Resolved - This incident has been resolved.
Jul 21, 14:28 UTC
Identified - We identified elevated errors in our processing of the Batch Data update, which delayed campaign execution for some tenants. Delays are up to 90 Minutes
Jul 21, 13:50 UTC
Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024
EU | Scheduled maintenance | Campaign Execution on Cloud
Completed - The scheduled maintenance has been completed.
Jul 17, 13:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 12:15 UTC
Scheduled - Optimove infrastructure is getting updated.
During this upgrade, some Optimove services will have reduced performance in campaign target group isolation - leading to delays of up to 30 minutes in execution.
Jul 17, 10:57 UTC
Optimove Infrastructure - Outbound IP Address for Track & Trigger-related transactions
Completed - The scheduled maintenance has been completed.
Jul 17, 10:55 UTC
Scheduled - We would like to inform you of infrastructure upgrades Optimove will be making to Triggered Campaigns. With this change, we require a change in your IP allowlist for Track & Trigger-related communications.

** What do you need to do? **
We kindly request that you add the following IP addresses to your allowlist by July 1st, 2024, to ensure your customers receive Triggered Campaigns:

*EU (api5.optimove.com)*
35.242.199.57
35.198.188.17
34.107.29.24
35.246.154.200
34.107.86.58

*US (api4.optimove.com)*
35.199.60.237
35.221.56.26
35.221.33.157
34.86.85.20
35.221.48.107

These IPs may already exist in your allowlist as part of previous upgrades that have been made to other outbound traffic of Webhooks and Callback URLs (https://developer.optimove.com/docs/ip-whitelisting-guide#webhooks-and-callback-urlsa-idwebhooksa ). From July 1st, all EventType11 notifications will be sent through these IP addresses only.


To learn more about IP Allowlists, please refer to our article in the Developer Hub. (https://developer.optimove.com/docs/ip-whitelisting-guide )
Apr 10, 11:08 UTC
Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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