All Systems Operational

Uptime over the past 90 days. View historical uptime.
Europe Operational
90 days ago
100.0 % uptime
Today
Core App Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Batch Data Process Operational
Track & Trigger Operational
90 days ago
100.0 % uptime
Today
OptiPromo Operational
90 days ago
100.0 % uptime
Today
USA Operational
90 days ago
100.0 % uptime
Today
Core App Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Batch Data Process Operational
Track & Trigger Operational
90 days ago
100.0 % uptime
Today
OptiPromo Operational
90 days ago
100.0 % uptime
Today
Campaigns Channels Operational
90 days ago
100.0 % uptime
Today
Salesforce Marketing Cloud (Exact Target) Operational
Acoustic (SilverPop) Operational
Optimail Operational
90 days ago
100.0 % uptime
Today
Facebook Operational
Google Operational
TextLocal Operational
Bronto Operational
Emarsys Operational
Responsys Operational
Optipush Operational
DynamicMail Operational
XtremePush Operational
Others (API) Operational
90 days ago
100.0 % uptime
Today
Optimobile Operational
90 days ago
100.0 % uptime
Today
OptiText SMS Operational
90 days ago
100.0 % uptime
Today
Personalize Operational
90 days ago
100.0 % uptime
Today
User Interface Operational
90 days ago
100.0 % uptime
Today
Smart Campaigns Operational
90 days ago
100.0 % uptime
Today
Smart Search Operational
90 days ago
100.0 % uptime
Today
Recommend service Operational
90 days ago
100.0 % uptime
Today
Gamify Operational
90 days ago
100.0 % uptime
Today
MiniGames Operational
90 days ago
100.0 % uptime
Today
Loyalty Operational
90 days ago
100.0 % uptime
Today
Promotions Operational
90 days ago
100.0 % uptime
Today
Auth0 User Authentication Operational
Auth0 Management API Operational
Auth0 User Authentication Operational
Auth0 Management API Operational
SendGrid API Operational
SendGrid Email Activity Operational
SendGrid API v3 Operational
SendGrid API v2 Operational
SendGrid SMTP Operational
SendGrid Marketing Campaigns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 24, 2026

No incidents reported today.

Aug 23, 2026

US | Scheduled Database Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Aug 23, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 06:00 UTC
Scheduled - We will be performing scheduled infrastructure maintenance in the Optimove US region.
This is not a continuous outage for the full window - interruptions are brief and staggered across tenants as the maintenance progresses.

What to expect:
The maintenance window is up to 12 hours, but impact per customer is brief. As each server is maintained, the affected tenant may experience up to 5 minutes of interruption.

During that short interruption:
- The Optimove user interface may be temporarily unavailable
- API requests to retrieve information may fail or time out
- Additionally, some campaigns scheduled or triggered during the maintenance window may be delayed. - - Any campaigns that do not complete during the impacted window are expected to process automatically once the maintenance is complete.

Recommendation:
For API integrations, please ensure your requests include standard retry handling so any brief interruption is retried automatically. We also recommend avoiding time-sensitive, UI-dependent work during the maintenance window where possible.

No action is required from customers. We will provide updates when the maintenance begins and when it is completed.
Aug 16, 09:51 UTC

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

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