Batch Update Process - Delay in Campaign execution
Incident Report for Optimove Service
Resolved
This incident has been resolved.
Posted Oct 23, 2024 - 09:06 UTC
Monitoring
A fix has been implemented, and batch updates are back on track.
Some tenants might experience a delay of ~45 minutes in the completion of the Campaign Execution phase of the Batch update
Posted Oct 23, 2024 - 08:21 UTC
Identified
We identified and are working to fix elevated errors identified in our processing of the Batch Update Process leading to delays in campaign execution for some tenants.
Posted Oct 23, 2024 - 08:08 UTC
This incident affected: Europe (Batch Data Process) and USA (Batch Data Process).
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