Elevated API Errors

Incident Report for Optimove Service

Resolved

This incident has been resolved.
Posted Feb 21, 2024 - 13:24 UTC

Monitoring

We were able to identify the issue, and we're currently monitoring the situation.
Posted Feb 15, 2024 - 19:14 UTC

Identified

It seems that we are still seeing degraded performance
Our engineering teams are working on a fix
Posted Feb 15, 2024 - 17:47 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 15, 2024 - 17:36 UTC

Update

We're still investigating this ongoing issue with our API.
Posted Feb 15, 2024 - 17:24 UTC

Investigating

We're experiencing an elevated level of API errors and are currently looking into the issue.
Posted Feb 15, 2024 - 16:52 UTC
This incident affected: USA (API).