US | Track and Trigger | Server Side Events not received/digested by Optimove
Incident Report for Optimove Service
Resolved
The Optimove Us region (API4) suffered an incident in which real-time events were not received and digested, leading to failure in targeting and campaign execution.

This incident is now fixed, an Optimove is again receiving and digesting events for real-time triggering

Event start time: October 7th ~11AM UTC
Event resolution time: October 8th ~7AM UTC
Posted Oct 08, 2024 - 08:09 UTC
This incident affected: USA (Track & Trigger).