Batch Update Process - Delay in Campaign execution
Incident Report for Optimove Service
Resolved
This incident has been resolved.
Posted Oct 11, 2024 - 12:35 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 11, 2024 - 11:12 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 11, 2024 - 10:54 UTC
Update
We are continuing to investigate this issue.
Posted Oct 11, 2024 - 10:18 UTC
Investigating
We are investigating performance issues in the Batch Update Process, leading to delays in campaign execution for some tenants.
Posted Oct 11, 2024 - 07:36 UTC
This incident affected: Europe (Batch Data Process) and USA (Batch Data Process).