Opti X - Smart Campaigns - High error rate and execution failures between April 11th - April 21th

Incident Report for Optimove Service

Resolved

Opti-X Smart campaigns service encountered unexpected errors between April 11th 12:30PM UTC - April 21th 15:10 PM UTC.

Note:
Scheduled campaigns and normal triggered campaigns were not impacted - remained fully functional
Posted Apr 11, 2025 - 12:30 UTC