Some accounts are experiencing difficulties with Google Customer Match functionality

Incident Report for Optimove Service

Resolved

This incident has been resolved.
Posted Oct 01, 2024 - 11:43 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 01, 2024 - 10:26 UTC

Investigating

We have identified issues affecting Google Customer Match impacting a subset of accounts. Our technical teams are actively investigating the root cause of the problem and are working to implement a resolution as quickly as possible.
Posted Sep 30, 2024 - 19:14 UTC
This incident affected: Campaigns Channels (Google).
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