EU - Daily process - Delay in Campaign execution
Incident Report for Optimove Service
Resolved
This incident has been resolved.
Posted Jan 24, 2024 - 16:03 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 24, 2024 - 13:12 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 24, 2024 - 10:53 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 24, 2024 - 10:01 UTC
Investigating
We are investigating elevated errors identified in our processing of the daily data leading to delays in campaign execution for some tenants.
Posted Jan 24, 2024 - 08:58 UTC
This incident affected: Europe (Daily process).