Some instances of Run Anyway Campaigns does not run on schedule.

Incident Report for Optimove Service

Resolved

This incident has been resolved.

Posted Mar 13, 2025 - 12:14 UTC

Update

We are continuing to monitor for any further issues.

Posted Mar 12, 2025 - 09:08 UTC

Monitoring

We have identified the root cause of the issue and have implemented an interim solution to minimize its impact. Our team is actively working on a permanent resolution, and we will provide further updates as progress continues. Thank you for your patience and understanding.

Posted Mar 11, 2025 - 17:10 UTC

Investigating

We are investigating instances where some Run Anyway campaigns have remained scheduled and require manual intervention. We appreciate your patience and understanding as we work to resolve this matter.

Posted Mar 10, 2025 - 19:41 UTC

This incident affected: Campaigns Channels (Optimail).