Meta Platforms (Facebook ) - Service Disruption

Incident Report for Optimove Service

Resolved

Meta services have recovered and campaign delivery to Facebook has resumed.
Posted Jul 19, 2026 - 11:50 UTC

Monitoring

What's happening
Meta (Facebook) is experiencing a service disruption. Because campaign delivery to this channels depends on Meta's APIs, some Optimove campaigns targeting Meta audiences are affected.

How this may affect you
- Campaigns sending to Meta may fail
- Audience syncs to Meta Custom Audiences may stall or error out
- Delivery reports and channel metrics for Meta may be delayed or incomplete

Important: This is a Meta-side outage, not an Optimove platform issue. Campaigns on all other channels (email, SMS, push, web, and other integrations) are unaffected and running normally.

What we're doing
Monitoring Meta's status. We will confirm here when Meta service is restored and Meta-channel execution is back to normal.
Posted Jul 19, 2026 - 09:12 UTC
This incident affected: Campaigns Channels (Facebook).