EU - Batch Update Process - Delay in Campaign execution
Incident Report for Optimove Service
Resolved
This incident has been resolved.
Posted Sep 11, 2024 - 08:49 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 11, 2024 - 07:02 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 11, 2024 - 06:09 UTC
Investigating
We are investigating elevated errors identified in our processing of the Batch Update Process leading to delays in campaign execution for some tenants.
Posted Sep 11, 2024 - 05:48 UTC
This incident affected: Europe (Batch Data Process).