Our engineering team has confirmed that the issue affecting Optimail campaign sending has been fully resolved. All services are now operating normally, and campaign deliveries have returned to expected performance levels.
Posted Oct 16, 2025 - 17:17 UTC
Monitoring
Our engineering team identified the root cause of the issue affecting Optimail campaign sending and implemented a fix. Affected campaigns are now being delivered, and we should no longer be experiencing delays. We will continue to monitor system performance.
Posted Oct 16, 2025 - 16:59 UTC
Investigating
Some customers sending Optimail marketing campaigns may have experienced delays. Campaigns are sending now, and we’re continuing to monitor progress.
Posted Oct 16, 2025 - 16:49 UTC
This incident affected: SendGrid API, SendGrid Email Activity, SendGrid API v3, SendGrid API v2, SendGrid SMTP, and SendGrid Marketing Campaigns.