Facebook Campaigns - Failed Scheduled Campaigns

Incident Report for Optimove Service

Resolved

This incident has been resolved.

Posted Dec 21, 2025 - 17:07 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 21, 2025 - 16:04 UTC

Investigating

We are currently experiencing errors leading to delays and failures in Facebook campaign execution. As a result, some campaigns may remain in a “Failed” status.

What We’re Doing:
Our engineering team is actively investigating the root cause and working to restore normal execution as quickly as possible.

Posted Dec 21, 2025 - 14:40 UTC

This incident affected: Campaigns Channels (Facebook).