EU - Real Time Campaigns - Delay in Campaign execution

Incident Report for Optimove Service

Resolved

This incident has been resolved.
Posted Nov 02, 2024 - 19:19 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 02, 2024 - 19:01 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 02, 2024 - 18:48 UTC

Investigating

We are investigating elevated errors identified in our execution of Real-Time Campaigns, which are causing delays in campaign execution for some tenants.
Posted Nov 02, 2024 - 18:15 UTC
This incident affected: Europe (Batch Data Process).
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