Optimove Site - UI - Site does not load - authentication errors

Incident Report for Optimove Service

Resolved

This incident has been resolved.
Posted Sep 17, 2024 - 12:07 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 17, 2024 - 11:24 UTC

Investigating

We are investigating an issue affecting the Optimove site.
This incident is limited to UI and site functionality

Daily process, Campaign execution and API access is fully functional and unaffected
Posted Sep 17, 2024 - 11:17 UTC
This incident affected: Europe (Core App) and USA (Core App).