Optimove Site - Mission control - Future Run Anyway Campaigns in 'Running' status

Incident Report for Optimove Service

Resolved

This incident has been resolved.

Posted Mar 12, 2025 - 13:10 UTC

Monitoring

A fix has been implemented, and the status of "Run Anyway" Campaigns are back to the expected "Scheduled" state.
We are monitoring the results

Posted Mar 12, 2025 - 10:58 UTC

Investigating

We are investigating an issue affecting the Optimove site and UI. Future Run Anyway Campaigns in 'Running' status. This incident is limited to UI and site functionality

Batch process, Campaign execution, and API access is fully functional

Posted Mar 12, 2025 - 10:43 UTC

This incident affected: Europe (Core App) and USA (Core App).