EU - Daily process - Delay in Campaign execution
Incident Report for Optimove Service
Resolved
This incident has been resolved.
Posted Dec 31, 2023 - 09:36 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Dec 31, 2023 - 06:37 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 28, 2023 - 11:39 UTC
Identified
We are working on fixing elevated errors in our daily data processing.

A small subset of tenants will experience delays in campaign execution ~60 minutes
Most tenants will see a delay in campaign analytics and report delivery/update time ~120 minutes
Posted Dec 28, 2023 - 10:09 UTC
This incident affected: Europe (Daily process).
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