Optimove Site - UI - Some users are no able to load pages in the site - Empty page

Incident Report for Optimove Service

Resolved

This incident has been resolved.

Posted May 21, 2024 - 12:50 UTC

Monitoring

A fix has been implemented - we are monitoring the results.

Posted May 21, 2024 - 11:48 UTC

Investigating

We are investigating an issue affecting the Optimove site. Some users cannot navigate the site and are loading empty pages.
This incident is limited to UI and site functionality.

Daily process, Campaign execution and API access is fully functional and unaffected.

Posted May 21, 2024 - 10:31 UTC

This incident affected: Europe (Core App) and USA (Core App).