Optimove Infrastructure - Outbound IP Address for Track & Trigger-related transactions
Scheduled for Jul 1, 00:00 UTC  -  Jul 2, 00:00 UTC
We would like to inform you of infrastructure upgrades Optimove will be making to Triggered Campaigns. With this change, we require a change in your IP allowlist for Track & Trigger-related communications.

** What do you need to do? **
We kindly request that you add the following IP addresses to your allowlist by July 1st, 2024, to ensure your customers receive Triggered Campaigns:

*EU (api5.optimove.com)*

*US (api4.optimove.com)*

These IPs may already exist in your allowlist as part of previous upgrades that have been made to other outbound traffic of Webhooks and Callback URLs (https://developer.optimove.com/docs/ip-whitelisting-guide#webhooks-and-callback-urlsa-idwebhooksa ). From July 1st, all EventType11 notifications will be sent through these IP addresses only.

To learn more about IP Allowlists, please refer to our article in the Developer Hub. (https://developer.optimove.com/docs/ip-whitelisting-guide )
Posted Apr 10, 2024 - 11:08 UTC
This scheduled maintenance affects: Europe (Track & Trigger) and USA (Track & Trigger).