EU - Daily Batch Update - Delay in Campaign execution
Incident Report for Optimove Service
Resolved
This incident has been resolved.
Posted Jun 21, 2024 - 12:01 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 21, 2024 - 11:29 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 21, 2024 - 09:14 UTC
Investigating
We are investigating elevated errors identified in our processing of the daily batch data leading to delays in campaign execution for some tenants.
Posted Jun 21, 2024 - 08:40 UTC
This incident affected: Europe (Batch Data Process).