Optimove Site - Increased error rate while loading the UI

Incident Report for Optimove Service

Resolved

This incident has been resolved.
Posted Jun 17, 2024 - 23:16 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 17, 2024 - 18:27 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 17, 2024 - 18:19 UTC

Investigating

We are investigating an increased error rate while accessing the Core Application (Loading the Optimove site UI).

This does not affect non-UI functions such as campaign execution.
Posted Jun 17, 2024 - 17:05 UTC
This incident affected: Europe (Core App) and USA (Core App).