Optimove Site - UI - Mission control and Campaign Builder pages not loading

Incident Report for Optimove Service

Resolved

This incident has been resolved.

Posted Sep 11, 2025 - 10:52 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 11, 2025 - 10:31 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 11, 2025 - 10:21 UTC

Update

We are continuing to investigate this issue.

Posted Sep 11, 2025 - 09:40 UTC

Investigating

We are investigating an issue affecting the Optimove site where Mission control and Campaign Builder pages not loading.
This incident is limited to UI and site functionality

Daily process, Campaign execution and API access is fully functional and unaffected

Posted Sep 11, 2025 - 09:36 UTC

This incident affected: Europe (Core App) and USA (Core App).